Brett and Heather did a great job! They went the extra mile several times for us to customize the project. This stair railing replacement wasn't straightforward at all. They a very smart way to make it work at very reasonable price since it did not need a replacement of the entire stair. The result was an extremely nice looking but also sturdy new stair railing. Thanks again!
"He was very conscientious, responsive, and on time. He was easy to talk to and listened to understand exactly what I wanted. It was a breath of fresh air to be treated to such good customer service and someone who did what he said he would do and in the time frame in which he said he would do it. I would definitely hire again and I've already referred him to two people."
"Excellent overall. Rick came out the day I called ( a Sunday no less) to give an estimate and he started on it the very next morning. His attention to detail and his cleanup was impeccable. A++++. I would recommend him to anyone."
"It went very well. Rick came out and gave an estimate for the original work very promptly and at the time we agreed on. They started work within a few days of my decision to have them do the work. When the rotting stud was found, he went over options with me so we could choose our next step. The work was completed quickly, and it looks well done."
Brett and Heather were super responsive, quick to respond to emails, phone calls, scheduling an estimate, and scheduling the work. They were professional but friendly and it was no issue having them work in the house as I have a home office. I had deep scratch marks on a front window and trim on the staircase from dogs that they replaced and it blended in extremely well with the remaining trim. Then they replaced when needed or refinished the rest of the base boards on the first floor that were weathered from cleaning and scuffed from years of wear. I have some other projects they are going to help me with in the future, I would definitely recommend them!